Privacy Policy

Effective Date: 9 October 2025

At ShipHit (Registered as Petti Ecom India Pvt. Ltd.), protecting your personal information and ensuring the security of our operations are at the heart of everything we do. Whether you’re a customer shipping your valuables or an employee contributing to our global logistics network, your data and safety are treated with the utmost care and responsibility.

1. Information We Collect

We collect information to provide safe, reliable, and efficient courier services. This may include:

• Personal details such as name, email, phone number, and address
• Shipment information (pickup and delivery addresses, parcel details)
• Payment details (used only for transaction processing)
• Technical data such as IP address, browser type, and device info for security and analytics

2. How We Use Your Information

• Process and deliver your shipments efficiently
• Provide real-time tracking and shipment updates
• Improve our services and logistics network
• Comply with legal obligations and prevent fraud

We do not sell or rent your personal information to any third party under any circumstance.

3. Data Retention

Your information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4. Data Security

We use industry-standard encryption, secure servers, and restricted access to safeguard your personal data against unauthorized access, alteration, or disclosure.

5. Sharing of Information

Your information may be shared only with trusted partners or entities for the purpose of providing our courier services, such as:

• Delivery agents or courier partners handling your shipment
• Payment gateways for secure transaction processing
• Government or law enforcement authorities if legally required

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for non-essential data processing.

To exercise these rights, contact us at privacy@shiphit.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest effective date. Continued use of our services after any change constitutes your acceptance of the new terms.

9. Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please contact us at: